Shipping & Returns
Shipping & Returns
Free Shipping, Always
At TRUNIVA, we believe in simplicity — that’s why shipping is always 100% free, no matter your order size.
Processing Time: Orders are processed within 1–2 business days
Delivery Time: Most orders arrive within 3–5 business days
Tracking: A tracking number will be emailed to you once your order ships
Carriers Used: USPS, UPS, or FedEx (based on your location)
We currently ship within the United States only.
Returns & Exchanges
Your Satisfaction Matters
If you’re not satisfied with your purchase, we’ll do everything we can to make it right.
Return Window: You may return products within 30 days of delivery
Eligibility:
Items must be unopened and in original packaging
Opened items may qualify for store credit or exchange
Return Shipping: Return shipping is not covered, unless the item was damaged or incorrect
Start a Return:
Contact Us on the website with your order number and reason for return.
Wrong or Damaged Order?
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We’ll send a replacement or issue a refund right away — no questions asked.
Need Help?
Contact Us at any time We’re here to support your health journey.